Nanastoto Privacy Policy - Malaysia User Data Protection
This Privacy Policy explains how nanastoto collects, uses, stores, and protects the personal information of users who register and use our platform in Malaysia. Please read this document carefully to understand our privacy practices.
Last updated: 2026. This policy applies to all registered nanastoto users.
1. Information We Collect
Nanastoto collects several categories of information when you register and use our platform. This collection is necessary to enable us to deliver a secure, fully functional, and personalised experience for users in Malaysia.
Full name, date of birth, email address, phone number, identification card number, and password (in encrypted form). This information is required for identity verification and account security.
Bank account details, local e-wallets, and transaction records in MYR (RM). We do not store credit or debit card numbers directly on our servers.
Device type, operating system, browser version, IP address, and language settings. This data is used to optimise how the platform displays across various mobile devices in Malaysia.
Game activity records, login and logout times, pages visited, and transaction history. This data helps us continuously improve the user experience.
2. How We Use Your Information
Nanastoto uses the information collected for legitimate and limited purposes only. We do not use your data for any purpose not stated in this Privacy Policy.
- Identity verification and account security — to ensure that only the legitimate account holder can access and manage their account.
- Financial transaction processing — to accurately and securely process deposits and withdrawals in MYR.
- Service improvement — to analyse usage patterns and continuously improve platform functionality and performance.
- Service communications — to send important notifications relating to your account, transactions, and policy updates.
- Legal compliance — to meet local legal compliance requirements applicable to the platform's operations in Malaysia.
- Fraud prevention — to detect and prevent suspicious activity that could compromise the safety of other users.
We will not use your information for third-party marketing purposes without your explicit consent.
3. Cookies & Tracking
Nanastoto uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled as they are essential to platform operation.
Performance Cookies: Collects information on how users interact with the platform to help us identify technical issues and improve performance.
Preference Cookies: Saves your preferences such as language selection and display format so you don't have to reconfigure them each time you log in.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality. For more details, please refer to FAQ page us.
4. Data Storage, Security & Sharing
Data Retention
All nanastoto user data is stored on servers protected with industry-grade encryption. Financial data is kept separately from account data with additional security layers. We retain your data for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Security Measures
Nanastoto employs a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include SSL encryption across all communications, continuous activity monitoring, and strict access controls for internal staff.
Third-Party Sharing
Nanastoto does not sell, rent, or distribute your personal information to third parties for marketing purposes. We may share your data only in the following limited circumstances:
- Verified payment service providers engaged to process your MYR transactions.
- Government authorities or regulatory bodies where required under Malaysian law.
- Technical service providers bound by strict confidentiality agreements.
All third parties involved are required to uphold data protection standards consistent with this Privacy Policy.
5. User Rights & How to Contact Us
As a nanastoto user, you have several rights regarding your personal data that you may exercise at any time.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If your information is inaccurate or out of date, you have the right to request a correction via your account settings or through our support team.
You may request the deletion of your account and personal data. Such requests are subject to any applicable legal retention requirements.
Privacy Policy Updates
Nanastoto reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-account notifications or registered email. Continued use of the platform after notification constitutes acceptance of the updated policy.
Contact Us for Privacy Matters
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the nanastoto support team:
Email: [email protected]We aim to respond to all privacy-related enquiries within three (3) business days. For general questions about the platform, please visit FAQ page us.
Your Data, Your Control
Nanastoto is committed to protecting the privacy of every user in Malaysia. Create your account today, confident that your data is handled with the utmost responsibility.